Now displaying: August, 2016
Aug 31, 2016
Meaningful communication has a dramatic impact on happiness and morale in all facets of life. Join us for this #WorkTrends podcast and Twitter chat as our guest Mike Lindstrom discusses some powerful communication tips and tools to help you better understand the impact of your words on others. We will also cover why engaging people around you on a deeper level actually triggers happiness in the brain and creates a strong rapport. Get out of your own way and join us to discuss this very important topic with Host Meghan M. Biro and Guest Mike Lindstrom on 8/31 at 1pm ET.
Aug 24, 2016
Too many organizational leaders are scared of employee empowerment, often coming from cultures of command and control and fear what can happen if they give up that control. However, the greatest customer experience companies empower their teams to solve issues in real-time, resulting in more satisfied customers and fewer escalated issues. Our special #WorkTrends guest Adam Toporek (https://www.amazon.com/Your-Customers-Hero-Real-World-Techniques/dp/0814449050) will speak about customer service examples from Starbucks, Ritz Carlton and his own experience as a small business owner. Come learn these tips about how to Be Your Customer's Hero (http://beyourcustomershero.com/): How smart empowerment does not mean giving a blank check or giving up all control. It is a business decision based on analyzing risks and rewards.Why empowered employees are more dedicated to their jobs and more satisfied with their work.Why employee empowerment is one of the most powerful techniques for preventing poor customer experiences from occurring or escalating. This one-hour live podcast and Twitter chat between Host Meghan M. Biro and Guest Adam Toporek on August 24 at 1pm ET is not one to be missed!
Aug 17, 2016
#WorkTrends is back on August 17, 2016 at 1pm ET - join us! We will have guest Chris Cumby, author of The Success Playbook, on the show to we discuss how to build a rich and happy life. Come learn what he has named "The Four Pillars of Success." Chris will discuss what he defines as the fundamental basics to moving the needle in life. Come hear the keys to understanding who you are and how to identify the greatest opportunities. Chris, also known as, "The Kick Ass Sales Guy" will share the foundation for great success. It should be an informational and motivational show! Mark you calendars every Wednesday at 1pm ET to join host Meghan M. Biro and our star-studded guest line-up. Our first half hour is the live podcast, followed by an active Twitter Chat using the hashtag #WorkTrends.
Aug 10, 2016
There is a massive trend right now in the enterprise toward open office environments, and understanding how that trend impacts employees is important. IT should understand the distraction challenges that employees face in different environments. We will also unpack who should manage these issues, the IT impacts, and much more with special guest Jennifer Adams from Plantronics.
Aug 3, 2016
So, what's a dragon, you ask? It’s an agile company fit to adapt, innovate and thrive even in disruptive times. The ever-popular unicorn tends to rely on risky and experimental business models. Dragons, however, are established companies that continue to leverage their original startup mentality to systematically innovate their way to profitability. Built on purposeful reinvention, scalable market dominance, and a commitment to long-term success, dragons are increasing in popularity. Come learn more about what it takes to be a dragon from author Daniel Newman, who recently co-wrote the popular business book, "Building Dragons: Digital Transformation in the Experience Economy."
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