This is an encore podcast presentation previously aired on March 7th, 2025. In this episode, we explore the evolving role of organizational culture and how technology is reshaping the employee experience. From recognition and rewards to real-time data insights, traditionally HR-owned programs are now powerful tools that can map and measure company culture.

We’ll discuss how these programs can uncover valuable trends, highlight cultural influencers, and provide leaders with a deeper understanding of their workforce. If you’re curious about how tech-driven tools can enhance culture and engagement—this conversation is for you.

In this episode of #WorkTrends, join us as we discuss how AI is shaping HR functions throughout the industry. We understand your curiosity, and we want to help answer your questions! We will explore the next chapter of AI integration and how it’s addressing challenges and offering solutions that will undoubtedly change the landscape. No matter your HR role, this is a must-listen interview! 

This is an encore podcast presentation previously aired on January 24th, 2025. In today’s episode, we’re diving into HR’s evolving role as a strategic force in the C-Suite. While the conversation around “getting a seat at the table” isn’t new, what’s changing is how HR is showing up—and standing out—as a key driver of business strategy.

Joining us is KeyAnna Schmiedl, Chief Human Experiences Officer at Workhuman, whose work has been recognized by Forbes, Business Insider, and the Diversity Journal. Together, we’ll explore how HR leaders can add value to executive-level conversations, elevate the human experience, and empower their teams for long-term impact.

If you’re ready to rethink what HR leadership looks like in 2025 and beyond, this episode is for you. Let’s get started.

This is an encore podcast presentation previously aired on August 9th, 2024. We often hear about the importance of the customer journey—but what about the employee journey? In this episode, we’re shifting the spotlight to the employee experience and why it’s just as critical to long-term business success.

We’ll explore how mapping the employee journey, meeting key needs at the right moments, and using smart technology can significantly boost engagement, retention, and productivity. The research is clear: when employees feel supported and empowered, customer satisfaction rises, innovation thrives, and turnover drops.

Investing in your people isn’t just good culture—it’s smart strategy. Let’s dive into how a thoughtful employee experience can drive real business growth.

This is an encore podcast presentation previously aired on January 23rd, 2024. Frontline workers were the backbone of the lockdown economy, gaining visibility and in some cases, better pay and benefits. Yet for employers, recruiting this essential talent remains a major challenge — like searching for a needle in a constantly shifting haystack. With an estimated 70–80% of the global workforce in frontline roles across industries like healthcare, construction, and retail, the demand is huge and turnover is high. It’s no surprise that organizations are leaning on technology to gain an edge. But with so many tools out there, how do you know what actually works — and how do you measure success?

This is an encore podcast presentation previously aired on September 29th, 2023. When was the last time you received flowers? A thoughtful, personalized gift like that leaves a lasting impression — and it’s a great reminder of how impactful customization can be. Today, personalization is more than a trend; it’s an expectation. Over half of consumers are interested in customized products, and many are willing to pay more for them. In both our personal and professional lives, we’re moving beyond one-size-fits-all solutions. This week, we’re exploring how one guest is using high-tech tools to deliver a truly high-touch experience — and he’s ready to help you do the same.

This is an encore podcast presentation previously aired on October 22nd, 2022. Creating a safe, inclusive workplace where employees can thrive is a top priority for every employer. That’s one reason social media background checks have gained momentum—but many organizations are still unsure how to approach them transparently and effectively. In this episode of the #WorkTrends podcast, I speak with Ben Mones, Founder and CEO of Fama.io, to unpack the role these checks play in protecting workforce wellbeing and brand reputation. Ben brings a wealth of expertise on how AI-powered screening can help organizations detect early warning signs of toxic behavior—before it impacts culture.